Jim Shorkey Ford Coronavirus Information & FAQ
During these uncertain times, we know that you must have a lot of questions. At Jim Shorkey Ford, we're trying to answer as many as we can to help keep you informed of your car-buying and -servicing options. We hope you'll find this information about how we're operating during the COVID-19 outbreak useful. If there's anything we can help you with, please don't hesitate to reach out to our Ford dealership in White Oak, PA, at your earliest convenience.

Is Jim Shorkey Ford Open Right Now?
The Jim Shorkey Ford showroom is now open to Ford sales and is open by appointment for service!
Everyone is required to wear a mask (unless there is a medical condition) and if you are unable to wear a mask then one of the members of our friendly sales staff will be able to help you outside. You're welcome to contact Jim Shorkey Ford via email or you can give us a call at (412) 533-0317 if you'd like to gain more information.
Can I Buy a Car from Jim Shorkey Ford Right Now?
Yes, Jim Shorkey Ford is committed to serving the local White Oak community any way we can during this pandemic. Right now, you can browse our inventory online and buy the Ford you're interested in.
If you choose to have a car delivered to you, know that all of our vehicles are properly cleaned and sanitized per the guidelines we've received from local authorities. Our staff is trained on the best practices for social distancing to ensure every interaction is safe.
Are Car Dealerships Essential in Pennsylvania?
Since auto repair shops are essential businesses in Pennsylvania, Jim Shorkey Ford is open and accepting service appointments right now.
Our White Oak service center is fully staffed and ready to tend to all your routine and critical auto repair essentials. Our Ford sales center is currently closed as we adhere to local advisories.

Is Jim Shorkey Ford Open for Service?
Yes, Jim Shorkey Ford is open for service. Auto repair shops are essential businesses, so we will continue to remain open unless instructed differently by authorities.
Whether your check engine light is on or you simply want to take care of routine maintenance, you can trust our Ford service center in White Oak, PA, for reliable auto repairs nearby. We can take care of Ford oil changes, brake repairs, battery replacements and more! If you require Ford repairs or maintenance right now, you must schedule an appointment. Upon your arrival, you will then drop your keys off in our drop box. If you'd like to speak with us about our service center's revised hours or have any other questions, please call us at (412) 533-0318.

Does Jim Shorkey Ford Deliver?
Yes, Jim Shorkey Ford is happy to deliver to you.
To protect both our customers and our employees, the entire team at Jim Shorkey Ford is practicing safe social distancing. Our showroom is currently closed until further notice. You can still preorder a Ford online and it will be delivered when we reopen. We encourage you to browse our inventory online and reach out to our team to begin the car-buying process.

What Are the New Jim Shorkey Ford Sanitation Measures?
Here at Jim Shorkey Ford, there's nothing more important to us than the health and safety of our customers and employees. In addition to our regular cleaning schedule, we will also do the following to each Ford we service:
- Conduct a rigorous disinfection process prior to doing any work.
- The disinfection process will be completed again before your car's returned to you.
How Should I Clean My Car to Prevent Coronavirus?
If you're using your car for errands like grocery store runs or any other purpose, it's important to sanitize it frequently to prevent the spread of coronavirus. Not sure how to disinfect your car? We recommend the following measures:
- Wash your hands; put on disposable gloves (if available) before you begin sanitizing your car.
- Use mild dish soap or other common household disinfectants to scrub high-touch areas like the dashboard, steering wheel, touchscreens, and door handles.
- If you have space and supplies, consider keeping disinfecting wipes in your car for more frequent wipe downs.
- Not sure how to clean leather seats in a car? You can use any type of leather cleaner. Be sure to use a microfiber cloth to avoid scratching the leather!